Upsurge Excitement and Adventure With Mystery Box Shopping

People love shopping. When we buy something online, we wait eagerly for the items to arrive. Imagine, we have bought something and do not have any idea of what will actually come. This doubles the eagerness and excitement. This is not imaginary but real.

The concept of mystery boxes makes it possible for us to buy a box we have no idea what it contains. It feels venturesome to buy an item that is a mystery. There are many people out there who love to take risk and mystery box is a thing that pays off taking a risk.

The mystery is countless. Actually, the mystery box concept came in the early nineties, but are becoming popular recently because of many YouTubers. Keep reading to under the concept of mystery boxes and interesting stuff related to it.

What is a Mystery Box?

The mystery box is a box you can buy online. You will receive interesting and curated products in the box. The number and type of products are not fixed. Sometimes, you get to know what it contains while you are buying, while other times its complete mystery until you receive the box.

It contains all sorts of products. The number of items and their values depends on its size. The sites that sell them make sure that is it is created with equal fairness and remain up to the value of the box. The price of the mystery box is then decided accordingly.

There are sites that let you create your own boxes and sell online. You can opt to either show the products inside it or display the items. If you do not like any of the product from the box, you can put the item for resale as well on the same site you have bought from. Although, this facility is not provided by all sites.

What does it Contain?

The types of products vary greatly. The products can be jewelry, clothes, wearables, key chains, shoes, sneakers, jackets, and all those products available for sale individually. Some boxes contains valuable items, while others have notes showering spell of luck.

There is a broad range of product one can receive in a mystery box. A new concept of the digital box is trending in the market. In it, you won’t receive any physical products, but digital assets like game coins, gift cards, product keys of software or games, and more.

Perks of Mystery Boxes

  • The excitement and adventure of not knowing what is inside the box makes you happy

  • It is a perfect gift when you are confused about what to give

  • The cost ranges from $25-$1000

  • Perfect as Christmas gift

How does it work?

  • Have a look at the collections

Browse from a range of custom curated box including brands like Balenciaga, Gucci, Supreme, Louis Vuitton, and more.

  • Select the box and add to cart

Some boxes show the content in it while others you can see when it gets delivered. Choose accordingly

  • Buy or exchange

4 New Year Mystery Shopping Resolutions

Resolution #1: I will group assignments together

Time management is very important. You want to make sure you get the most shops if you are going to be in a local mall or a major shopping strip. Don’t waste time and gas by having to go back to the same location twice.

In such situations, accept the lower paying job, especially if it an easy shop that will add $7 to $12 on top of your other higher-paying shops.

Resolution #2: I will use a map

Work out the best possible route if you have a number of assignments to complete close to each other. Yahoo and Google will map out directions so you can get from one location to another without wasting time.

Resolution #3: I will take on more service assignments

Service shops and dinner restaurant shops tend to pay higher reimbursements. This includes gyms, clubs, car dealerships, financial services, fast food and other retail outlets.

Yes, these assignments are more complex because of the narratives that have to be completed, but you know what, the more practice you get at this the easier it gets.

Resolution #4: I will establish a relationship with my Mystery Shopping Company

If you think that the best bet is to register with as many mystery shopping companies as possible, you are wrong. Pick a maximum of 3 mystery shopping companies you are comfortable with and establish a good relationship with them. Prove that you are a credible, reliable shopper and they will turn to you when an urgent assignment or canceled assignment has to be completed, without competition from other shoppers.

In fact, if you do accept that rush assignment, they will be ever grateful to you.

Source Article

The Evolution of Healthcare Mystery Shopping

Patients answer patient satisfaction survey questions based on their perception, and yet there is limited context for the healthcare provider. It leaves one asking the questions – who were they interacting with, what was said, when did it happen, and how capable and reliable was the patient to make those interpretations? So instead of convening a committee to explore the reasons for poor scores, healthcare mystery shopping provides healthcare clients with the research intelligence needed to make real-time improvements.

In an era of value based purchasing with a focus on inpatient stays, I have estimated that over 80% of the lives touched by health systems in this country are not patients at all, but rather family members, visitors, outpatients, and consumers of everything from equipment to Starbucks. By all means make the patient room environment as clean and silent as possible, communicate effectively with the patient, and ensure that they are fully prepared to be discharged, but the emphasis must still be on the patient's perception. Observations, opinions, and ultimately consumer decisions derive from that source.

The elevated importance of patient satisfaction data means that as the data is digested, more and more questions will arise. For instance, a survey will tell you there is a concern with the friendliness of the radiology staff. Instead of creating a broad-brush customer service program for the Radiology Department, the logical next step is to determine how the department is being perceived by end-users, what the department's behavioral weaknesses are, and who on the staff is exhibiting those behaviors.

Together patient satisfaction data and healthcare mystery shopping can begin to focus on meaningful solutions that cause providers to say, "We know from patient satisfaction there is a problem and from mystery shopping we know what that problem is and who is primarily responsible."

While it is recommended that managers look for coaching opportunities by observing their employees in action, expecting them to alter the service culture is less likely since – for the most part – they created the culture. Because this type of research is strictly consumer perception, it provides an unbiased view of a department or organization's culture. This gives managers a third party perspective that increases coaching opportunities.

Types of Healthcare Mystery Shopping

From those early days of healthcare mystery shopping, healthcare provider requests have gotten more creative, more targeted, and more sophisticated. For example, a client may request something as all encompassing as a 24-hour inpatient stay in which the shopper is admitted for a 24-hour period to evaluate the patient experience from registration to discharge. Or shoppers may be asked to call physician offices to make appointments with the intent of determining how long it will be before they can be seen tying the research to more efficient use of resources.

In 2008, healthcare mystery shopping received significant national press when the American Medical Association attempted to take up a position on the practice. What was not as readily reported was the fact that the issue was tabled …

Can Mystery Shopping Companies Improve Your Net Promoter Score? (NPS)

Every business thrives because of the involved participatory activities of promoters. These promoters are customers who believe whole heartedly in your business and will go to great lengths to praise it, spread positive WOM (word of mouth) and recommend the business to their friends. The stronger your NPS is the better are your chances of beating the competition. Hiring mystery shopping companies can help boost your NPS score. Learn the reasons why.

Mystery shopping reveals the customer connect

Your NPS score will only be as strong as your customers connect. The customer connect is the level at which your business can engage customers and read their true preferences. Customer connect will demonstrate the service level of your front line staff. It is here that mystery shopping companies can promote a better understanding of the actual performance of your staff. The shoppers employed by such companies are professionals who can catch defects in service behavior and latch on to dissatisfaction about perceived shortcomings of product or service.

The calculation of NPS

NPS can actually be likened to the financial worth of your business. Its total value of promoters (customers who think positively about and recommend your business) from detractors (customers who feel negatively about your business). This score will reveal your growth rate and your future profitability. It's a commonly known fact that your customer worth is directly tied to your future market share (especially in the service sector). In an industry beset with fierce competition, NPS is one of the true indicators of future growth.

Categorization of customers and mystery shoppers

Mystery shopping companies can help you categories the customers visiting your business locations. They can ask them various questions with an appropriate range based from 1-10 for the responses. You have to segregate promoters and passives from the detractors. Marketing experts recommend increasing the percentage of promoters, converting passives into promoters and work on associated negativity of the detractors. Promoter% -detractor% = NPS and this formula can be only used if you have accurate numbers for promoters and detractors. This data is again best generated by mystery shopping companies.

Mystery shoppers point out hidden flaws

Many business owners spend a large percentage of time worrying about why their profitability is not increasing without having any cognizance of what an NPS score is. Market analytics reports say that only the top players like Apple, Harley Davidson and Fed-Ex have a decent NPS score ranging between 50% to 80%. Most other businesses have low or negative NPS Score. The fact is that 90% of factors that can make or break this score are in the hands of front line service staff. Mystery shoppers can detect mistakes committed and pin point exact reasons for customer dissatisfaction. In other words they can tell you what is wrong and unless you know that how are you going to fix the negatives?

"What are the chances that you will recommend this business to your friend?" is the question that will reveal your true NPS score. …